Domain Settings
From Pbxnsip Wiki
Default Values
Name of the Domain
You can give you domain a descriptive name. This name can contain special characters like spaces and you may use upper and lower case characters. This setting is used for example when the PBX sends an email with the call data records for the domain.
Default Dial Plan
Most of the accounts in a domain will use a default dial plan. In this case, you will not specify a specific dial plan. Instead, you can specify which dial plan should be used for accounts where no special dial plan has been provisioned. This can be done in the "Default Dial Plan" selection box.
Default IVR Language, Tone Language and Web Language
The default language for the system is set up in the administrator mode (see Overall System Settings). If you want to override that setting for the active domain, you may do this with this setting. See Localization for more details on language support.
Music on Hold Source
You need to specify which music on hold is being used for the active domain. This source will be used in waiting queues and when an extension puts a call on hold or parks a call on a park orbit. See Music on Hold for more information.
Timezone
The default time zone for the system is set up in the administrator mode (see Overall System Settings). If you want to override that setting for the active domain, you may do this with this setting. See Localization for more details on time zones.
Default PnP Dialplan Scheme
The automatic provisioning is able to provision a dial plan for selected user agents (see Plug and Play for details. The final decision for the used scheme is being made based on the dial plan of the extension. See Dial Plan Schemes for more information on how to set up dial plans for provisioning.
The "Country code" and the "Area code" may be used during the automatic provisioning. They have no direct effect on trunk settings or the dial plan.
Voicemail Timeout
If you don't specify a value for a specific user but enable the mailbox, the Voicemail Timeout defines how long the PBX will wait until it redirects the call to the mailbox. A reasonable value for this is 20 seconds, but depending on the activity in your office you might change that value.
Voicemail Size
The Voicemail Size determines how many messages can be stored in a voicemail box. Again, you can override this value per user, but it is good to have a reasonable default. Twenty is a good default number.
Maximum Voicemail Duration
In addition to the maximum duration for a recording, you may specify how long a mailbox message may be. This setting makes it easier to plan memory size for mailbox messages. Typically, a mailbox message should not be longer than two minutes. The unit for the setting is seconds.
Voicemail PIN Digits
When you create an extension, you can leave the PIN field empty. Then nobody will be able to access the mailbox with a pin, only a user that registers with the extension credentials is able to go to the mailbox. However, if a user wants to set up the PIN, you must tell the PBX how many digits a PIN must have. Typically, a PIN consists of four or five digits, but you can pick any number larger than one.
Require Entering Mailbox PIN
Calling your mailbox should be simple. Depending on your office layout, it might be easy for coworkers to use a phone without authorization and listen to voicemail messages. Therefore, the administrator can decide if the mailbox should first ask for the PIN code before reading out messages.
Mailbox Escape Account
If the Mailbox Escape Account setting is set, a user who hits the mailbox may press the "0" key to get to the account that you specify here. The number may be an internal number or a external number.
Mailbox Direct Dial Prefix
If you want to call directly into a mailbox, you may put this direct dial prefix in front of the extension number. This is useful when calling from your cell phone into the auto attendant or when you want to leave a voicemail message for your coworker. Typically, this prefix is a "8".
External Voicemail System
Sometimes you don’t want to use the built-in mailbox. There are several specialized external voicemail systems available which accept calls from a SIP PBX and provide functions like voicemail to email, calendar functions and much more. For example, you can use Microsoft Exchange for this purpose.
The setting contains the telephone number that should be dialed. You can include replacement fields which are used in the Caller-ID representation for outbound calls (see Outbound Calls on Trunk). The dial plan for the called extension will decide which trunk will be used to initiate the call.
Emergency Numbers
You can specify special destination numbers when an extension dials an emergency number (see Emergency Calling). The number(s) that trigger the mechanism must be listed in the setting "Emergency Numbers". If you have more than one emergency number, use a space between the numbers (e.g. "110 112").
Mailbox Explanation Prompt
If a user records a personalized message, the PBX may say after this prompt another message that explains that the caller may now leave a message. Some people like this and others don't, therefore we made the behavior of the PBX a setting. If you set the Mailbox Explanation Prompt, the mailbox will explain the caller's options after the playback of the personal recording. For the standard greetings, the PBX will always explain the options.
Call Forward On No Answer Timeout
Sometimes the PBX has to redirect a call after a timeout. The setting "Call Forward On No Answer Timeout" tells the PBX how many seconds to wait before performing the timeout action.
Park Reminder
It is easy to forget the parked call. Therefore, the PBX can call the extension that parked the call back after a certain time and reconnect the call. In this setting you can specify after what time the PBX should do this or if the PBX should not do this at all.
From/To header when switching the domain
This setting is used when the PBX switches the domain context for calling an extension. See Inter-Domain Call for more information.
Change names in To/From-headers
Usually it is okay if the PBX changes the names in the To/From headers in the SIP packets. For example, this makes sense when the address book matches the caller-ID and the PBX should present the address book entry.
However, if the PBX is used as a SIP device in operator environment, you may want to make sure that the PBX does not change headers. In this case, you can turn this flag on.
SOAP External Call
This setting is only visible if your license key contains a SOAP key. In this setting you can put the address of the application server that is used to determine if calls are allowed to go to an external number. See SOAP for more details.
Email Settings
The PBX is able to send emails on different occasions. It uses SMTP (SMTP=Simple Mail Transfer Protocol) and POP3 (POP=Post Office Protocol) to talk to the email server. POP3 is only used for authentication purposes, the PBX will not download messages from the email server; it will just send messages. Most operators today offer the usage of "ESMTP", which stands for Enhanced SMTP. This protocol includes the authentication, so that you don't have to use a POP3 server. Please contact your email-provider to check if these protocols are supported.
The "From" field is copied into the message as the originator of the message. You should put a "display name" and an email address there, please use corner brackets around the email address to make it clear to the email server what the display name is and what the email address is. An example for this setting is "PBX <pbx@test.com>". Please notice the quotes around the name.
The SMTP server is the address of your SMTP server. You may use DNS names here, and the PBX will use DNS A record lookup to locate the server. If you put a colon followed by a port number behind the name, the PBX will contact the specified port on that host; otherwise it will use the default port.
