Extension
From Pbxnsip Wiki
When you click the edit extension link, the menu bar will show some more links: General, Redirection, Mailbox, Email, Registration and Permission.
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General
In the general tab, you may define the fundamental settings for that account.
Here you can change the primary and alias names for that account. Use white space to separate the different alias names. The names must follow the naming guidelines described in the section about creating an account.
The Dial Plan selection box assigns one of the available dial plans to that user. Because dial plans are assigned on user basis, the domain administrator can control the rights of the user to place outside calls.
The ANI provides for the transmission through the network of the billing number, versus the telephone number of the originating party (i.e., the calling person, also called party in the phone business).
You can configure send daily CDR report to your simply enter your email address, and the pbx will send you the report daily.
The PBX would provide an extension to monitor the ACD queue simply enter the Agent Group in the "Show following ACD Queues". This would allow the extension to see the ACD queue when it logon the extension.
The name ("First Name", "Last Name") will be used whenever the PBX creates a canonical representation of the extension. This is the case when the extension starts a call or when an email is sent to the extension user. Here you can fill in any string that you like.
The "Password" is used for authenticating the user. If the password is set, the PBX will challenge SIP user agents on requests and it will use that password if the user tries to log into the web interface as domain administrator.
The Mailbox PIN is used to authenticate the user, e.g. when the user is calling his mailbox from another extension or an outside line. You can use any number of digits for this setting, but we recommend four or five digits.
Every extension may have its own "Timezone". The time zone is used for mailbox timestamps and for automatic provisioning of the extension's user agents.
The IVR language and web language are for default.
The PBX provides you to "Watch the calls following extensions" simply entering the extensions you wish to watch. The * will be the wildcard.
The Watch the presense of the following extension, this should leave it at default.
The Explicitly specify park orbit preference should also leave at default.
The setting "Dialog Permissions" is described in Dialog Permission.
The block outgoing caller-id is allowing the extension to block the caller-id when he makes an outgoing call.
Redirection
The DND and redirection settings are already explained under the star code sections.
The Agent Logged in is also explained under the star code section as well.
- The setting "Anonymous Call Treatment" describes how anonymous calls to the extension are handled. the following options are available:
- The "no special treatment" mode turns this feature off and sends all calls directly to the extension.
- The mode "reject call" will inform the caller that the extension does not accept anonymous calls. Calls will not put through to the extension.
- The mode "pretend to be busy" also does not put the call through, but does not tell the caller why. The PBX will not offer camp on.
- The mode "ask for name" will prompt the caller for the name and then put him on hold while calling the extension. After reading out the recorded name, the extension may decide what to do with the call. Either the call can be accepted, or it can be sent to the mailbox or it can be rejected.
- The mode "ask for name" will always ask for recording the name.
- The mode "ask for name even if the caller-id is valid" will always ask for recording the name, even if the caller-id is available. Only callers which are on the white list are directly put through.
Hot Desking is described in the a separate page Hot Desking.
The redirection tab controls how and when calls get redirected when this extension is called. These settings are also directly accessible to the user through the star code interface of the PBX. If the user uses the star code interface, he does not need administrative rights. By changing it on the web interface, the administrator can change the setting for an extension.
If you enter "busy" in the redirection target for the redirection on busy, the PBX will not send the call to the mailbox (if the exists), instead it will signal busy.
The "Cell Phone Number" is used in different places, see Cell Phone Integration on this topic.
Mailbox
You can enable or disable the mailbox for that user with the Mailbox Enabled flag. The Mailbox Timeout will override the domain settings for the duration after which the mailbox will be used.
The Maximum Number of Messages will override the domain settings on how many messages can be stored in this mailbox.
The announcement mode contains three modes. The "Anonymous Announcement" mode is the default mode if the user has not recorded his name. If the name has been recorded and the user selects the name mode, the "Name Announcement" can be used. The third mode "Uploaded Announcement" uses a completely customized recording, which may be recorded with the recording star code. The announcement must be loaded into the account by the "Announcement" setting and it must be in 8 kHz sampling frequency, mono, 16 bits/sample format.
If you want to allow other extensions to use the mailbox, you may list those extensions separated by space in the setting "Allow Access for Extensions". This feature makes it possible to set up a group mailbox, for example for a hunt group.
If you want to receive MWI, the "Send message waiting indication" must check "yes".
The "Cell Phone Number" is used in different places, see Cell Phone Integration on this topic.
The "mailbox escape account" is described in the Domain Settings. The recording settings are described in Recording.
The email address is used in cases when the PBX wants to send an email to the extension user. This setting must have the form username@domain.
Send a mailbox message by email, when someone leaves you a voicemail, PBX will send you an email which you have a new voicemail.
PBX also provides sending email with missed calls, status change of your phone and etc.
Registrations
The registrations web page is used to control the registrations for that account.
You may register one or more devices for one extension. When an extension is called, the PBX will call all registered extensions in parallel. The first extension that picks the call up will get the call and the other extensions will receive a cancel message.
If you enter something into the trusted IP address field, the PBX will only accept registrations from the indicated IP addresses. You can list the allowed IP addresses separated by space. To indicate subnets, use a slash and the number of significant bits behind it (e.g. 192.168.2.0/24).
If you want to bind this registration to a specific user agent, you may enter the MAC address in the "Bind to MAC Address" setting (for example 0004f213d2bd) or use the "?" or "*" symbols which are described under the "Create" section above.
If you choose to provision passwords only once, the PBX keeps a flag for this purpose. Sometimes, it is necessary to send the password again, and in this case the administrator needs to reset the flag manually. That is the purpose of the setting "Password has been used for provisioning".
The settings "Parameter 1", "Parameter 2" and "Parameter 3" can be used in different places as generic, extension-related parameters. For example, the parameters can be used when presenting outgoing Caller-ID.
The "Lines" parameter is used during provisioning to tell the phone how many line keys it should allocate (whenever applicable). Also, if the parameter is set, the PBX limits the number of calls that this extension can have on the PBX. If there is a call active, the PBX will not page that extension and it will also not perform intercom calls to that extension.
You may specify the codec preference for the extension ("Codec Preference"). The format for this setting is the same like in the Port Setup section of the PBX.
If you are running the extension in a remote location where a different police department should be called, you may use the "Emergency Destination Number". See Emergency Calling for more details.
The "Configuration Profile" is used in conjunction with the buttons. You may select what button profil should be used for this extension. See Assigning Buttons for more details.
The setting "Dialog Permissions" is described in Dialog Permissions.
Sometimes it is hard to track down registration problems. Therefore, the domain administrator can specify a log level for registration log messages specifically for an extension. This makes it easier to find out when an extension looses registrations temporarily. You also select that the administrator or the user or both receive an email once that the registration status changes.
Below the Edit button you will see the current registrations for that account, if there are any. The list will show the registered contact address (as indicated in the registration message), how long the contact is registered and the registration type. If the registration has the type "REGISTER", it is a standard registration for receiving calls. Other registrations are for specific event types, for example message waiting indications.
Sometimes it is useful to clear all registrations. In order to do this, use the link at the bottom the page. Please don't forget to refresh the registration from the user agent, so that you are able to call it.
You may also send a reboot request to the phone by clicking in the "check sync" link. This way, you don’t have to use the web interface of the device or even go to the phone to reboot it (for example to read new configuration data). Please note that not all user agents support this method.
If you want, you can manually add a registration. The meaning of this feature is discussed in a separate page Manual Registration.
Permissions
The domain administrator can grant certain permissions to an extension.
- If the "Domain Administrator" flag is set, the extension has the right to log in as domain administrator and do changes in the domain.
- If the "Call Barge In" flage is set, the account has the right to jump into the call while other parties are talking.
- If the "Teaching" flags is set, the account has the right to teach a special extension which he wants.
- If the "Listen In" flags is set, the account has the right to listen only, and not able to talk.
- If the "Override DND" flag is set, the account has the right to call an extension, even if that extension is currently on DND. Please note that this applies only to DND which is set on the PBX; if you set DND locally on the user agent, the PBX has no way to call that phone.
Instant Message
You can send an instant message (IM) from the PBX web interface. You must login as your own extension account. The PBX will send the message to all accounts that you list in the address field. This is a very simple way to send a message from an account which has no IM-capable devices registered to it.
