User Email Settings

From Pbxnsip Wiki

The setting "Email Address" tells the PBX where to send email messages. The domain administrator must enable Email, so that this setting actually enables sending out emails.

The setting "Send a mailbox message by email" defines how the PBX sends emails out:

• "Send emails without attachments" will just send a notification to the user by email. The voicemail message itself is not sent and must be retrieved either through the web interface or by calling the mailbox. This mode has the advantage that the emails are relatively short; this way it is a useful feature when using mobile devices that support reading emails.

• "Send message as attachment to email" will also send an email, but put the voicemail itself as attachment to the email. This is a good choice if you are using email during the whole day and you are using a personal computer for processing emails.

• "Do not send an email" is a good choice if you are just using your SIP phone to receive voicemail messages.

You can decide what you want to do with the message after an email has been sent. "Keep the message as new message" will keep the message in your mailbox and it will count as a new message. This mode has the potential danger that your mailbox eventually might become full. If you choose the mode "Mark message as read", the PBX will still keep the message in your mailbox, but when the mailbox is becoming full, it will drop the oldest message to make room for a new message and your mailbox will not become full. However, in this mode most SIP phones will not turn on their message waiting indicator (because only new messages trigger this behaviour). If you decide to "Delete the message", the PBX will delete the message after sending the email. This keeps your mailbox clean, but the system relies on a reliable transport of the voicemail.

If you want to receive emails when you miss a call, turn the setting "Send email on missed calls" on. The PBX will send this email only if the call went directly to your extensions; calls to a hunt group or agent group do not count.

The PBX can also send you emails when your status changes "Send email on status changes". This email is being sent when the DND status or the redirection changes.